Question 1

How many items can I check out?

Accepted Answer

We allow up to a maximum of 45 items to be borrowed on your library card. Four (4) of those items may be audiobooks and five (5) items may be DVDs.

New card holders may check out a maximum of five (5) items, two (2) of those items may be audiobooks or DVDs, on their first check-out. The number of items borrowed will be increased after the items from your first check-out are returned.

Question 2

How long can I check out items?

Accepted Answer

Out materials are broken down into four categories, each of which has its own rules on maximum checkout.

BOOKS & AUDIOBOOKS
These items have a two (2) week borrowing time.
MAGAZINES
Magazines have a two (2) week borrowing time. The most current issue of a magazine title cannot be borrowed.
DVDs
DVDs have a (1) week borrowing time.
HOTSPOTS
Borrowing time for our hotspots can be any number of days up to 14 days with no option to renew. Hotspots are rented by prepaying $2.00 per day for your chosen checkout period.

Question 3

How do I place Holds?

Accepted Answer

You can call or visit either of our library locations to place Holds on items.

When you find an item in the catalog that you want to place on Hold, click on the “Place Hold” button to the right of the item. You will need to log into your account to place a Hold. You can cancel Holds in your account under “Account Activity.”

Question 4

How do I renew Items?

Accepted Answer

Your items will automically renew up to two times unless the item has a hold on it. You can renew items online, by phone or in person. If you require the phone number or address of your local library branch, please scroll to the bottom of this page.

Question 5

Where can I return my items?

Accepted Answer

We have book and media drops located outside both of our library locations that are accessible 24/7.

You may also return your items inside at the Circulation Desk. Please utilize the drop-slot built into the Desk at the Jonesborough Library, and place your items on the open counter space on the Desk at the Gray Branch Library when you first walk through the front doors.

Frequently asked questions

How many items can I check out?

How long can I check out items?

How do I place Holds?

How do I renew Items?

Where can I return my items?

Contact Information